Privacy Policy
This Privacy Policy explains how Indigo Pups ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services, including participation in vendor bookings, community events, subscription memberships, and any associated marketing or promotions. By accessing our website or using our services, you agree to this Privacy Policy.
Information We Collect
We collect the following types of information when you use our website or interact with our services:
Personal Information: This includes your name, email address, phone number, mailing address, and payment information when you register for events, subscribe to memberships, or make donations.
Social Media Data: If you connect your account with us through social media platforms like Instagram, TikTok, Pinterest, Facebook, or Google, we may collect certain information from your profile, such as your username, profile picture, and any other data you choose to share with us.
Marketing and Advertising Data: We use Google paid advertising and may collect data from cookies, web beacons, and similar technologies to track your activity on our website and serve relevant advertisements. This includes demographic information and online activity data.
Photographs and Likeness: By attending our events or submitting content to our site, you consent to the collection and use of your name, image, likeness, and photos or videos for marketing, promotions, or other related purposes. You may opt out of this at any time by contacting us via email.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: We use your information to process event bookings, manage subscriptions, and respond to your inquiries.
Marketing and Promotions: By agreeing to this Privacy Policy, you consent to receiving marketing communications via email, SMS messaging and/or phone call, social media, and direct mail. We may send you information about new events, promotions, and other updates. You can opt out of these communications at any time by contacting us via email.
Google and Social Media Advertising: We use your data to display targeted advertisements on platforms such as Instagram, TikTok, Pinterest, Facebook, and Google. This may include using your browsing behavior or demographic data to serve relevant ads.
Improving Our Services: We use data analytics to understand user behavior on our site, measure the effectiveness of our marketing campaigns, and improve the overall functionality of our website, events, products, and services.
Sharing & Selling Of Data
We may share and sell your personal information with our trusted partners, sponsors, and affiliates for marketing and promotional purposes. This may include sharing your information with businesses, dog shelters, sponsors, or other organizations that partner with us for events, promotions, or advertising, or upon the request that you be put in contact with any of these institutions, or if you engage with any other third-party business. By engaging with any links, content, or otherwise forms of contact with any third-party entity, you understand that you are agreeing to their own individual terms of services and privacy policies.
Opting Out of Data Sharing: If you do not wish for your information to be shared or sold to our partners and sponsors, you may opt out by emailing us. We will process your opt-out request within 6-10 business days and update your preferences accordingly. Your opt-out preferences may automatically be reverted if you continue to engage with our or our partners’ websites, products, services, or social platforms.
Third-Party Services: We may share your data with third-party service providers that assist us in delivering services, including payment processors, email marketing services, and advertising platforms (such as Google Ads). These third parties are required to comply with applicable data protection laws and are authorized to use your data only as necessary to provide their services to us.
Your Rights & Choices
Opting Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly. Please note that even if you opt out of marketing communications, you may still receive transactional or service-related communications, such as confirmations of your event bookings, payments, or subscription status.
Access, Correction, and Deletion of Data: You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your personal data. To exercise these rights, please contact us via email.
Photograph and Likeness Opt-Out: If you prefer not to have your image or likeness used in our marketing materials, you may opt out by emailing us.
Protection Of Minors
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, please do not use our website or services, or provide any personal information. If we learn that we have collected personal information from a minor, we will take steps to delete that information upon notice.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no transmission of data over the internet or any wireless network can be guaranteed as 100% secure. By using our site, you acknowledge that you provide your information at your own risk.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience, track user activity, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms or sponsor sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit, and contact them accordingly.
Credit Card & Payment Information
Please read carefully how we collect, use, and safeguard your credit card and payment information.
Payment Information We Collect
To provide our services, including event bookings and memberships, we may collect the following types of personal information:
Name, email address, and other contact or identifying details.
Payment information, including credit card details, billing address, and transaction history.
Use Of Your Credit Card Information
We collect and store your credit card information only for the purpose of processing payments and providing you with our services. Your payment information is securely stored and used to:
Process payments for event bookings, donations, purchases, and subscriptions.
Manage billing, invoicing, or other recurring payments.
Provide refunds or credits where applicable, if applicable.
Your credit card information is **never sold, rented, or shared** with third parties for marketing purposes. We only share your payment information with trusted third-party payment processors as necessary to complete your transactions securely. We use Stripe to process payments for bookings, and Squarespace Payments for invoices, donations, and recurring membership subscriptions. We may also use Square, Venmo, or PayPal for in-person or other specific transactions, or Zeffy or ACH transfers for larger donations. You agree to the use of these services as they are critical in our operations and adhere to each of their own privacy policies and terms of services.
Data Deletion Requests
You have the right to request the deletion of your personal data and payment information at any time. If you wish to do so, please contact us via email.
However, please note that by requesting the deletion of your payment information, you forfeit your ability to make payments through our platform and to use certain booking and subscription features that are critical to our services. Without your payment information, you will be unable to:
Book events as a member or vendor.
Subscribe to memberships or participate in members-only events.
Access any paid features, products, or services in-person or on our website.
Once payment data is deleted, re-entering payment information will be required for future purchases or bookings.
Data Security
We take reasonable steps to ensure your payment information is stored securely. Our payment processing is handled by third-party providers who adhere to industry-standard encryption and security protocols. We also implement internal safeguards to protect your data from unauthorized access, alteration, or misuse.
Changes To This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any modifications constitutes your acceptance of the revised Privacy Policy. Please check this page regularly for updates.
Contact Information
If you have any questions, or would like to opt-out of any of the above, please email us at theindigopups@gmail.com.